AwarenessScams & deception
Phone scams (vishing)
A convincing phone call claiming to be your bank, or “support”.
Understand it
Vishing is the scam by voice. A caller claims to be your bank’s fraud team, a technology firm or a government office, and talks you into moving money or granting remote access to your computer.
How to spot it
An inbound call pressing you to act now, to move money to a “safe account”, or to install software so they can “help”.
Close the gap
- Hang up and call back on the number from your card or the official site.
- No genuine bank asks you to move money to a “safe account”.
- Never install remote-access software on the strength of a cold call.
- Wait a few minutes before calling back - a line can be held open.
What to do about it
You don't fix a scam, you spot one. Run anything suspicious through our phishing checker, and let your plan harden the accounts and money they're really after. When money's involved, the fix is a habit, not a setting: confirm every payment or change of bank details by phone, on a number you already have.