FixableProtecting your accounts
Trojans & remote-access tools
A “useful” program that quietly hands over control.
Understand it
A Trojan looks like an ordinary file or app but carries a hidden payload - often a remote-access tool that lets someone operate your device as though sitting at it.
How to spot it
Files you did not expect, programs you do not recall installing, a webcam light or cursor moving on its own.
Close the gap
- Do not open attachments or installers you were not expecting.
- Keep the operating system and security software up to date.
- Use a standard, non-admin account for day-to-day work.
- If you suspect one, disconnect from the network and get help.
What to do about it
This is part of your plan - Switch on updates and lock your devices. Work through it there and you’ll close this off along with everything else it covers.